The Big Interview: Bill McDermott, CEO, ServiceNow

Elvera Bartels

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“I hope that a whole lot of the lessons that we’re studying now will go on and civilisation will get smarter about digitisation mainly because it actually can add a whole lot of price to the human issue.”

Monthly bill McDermott has lived a vibrant everyday living. Prolonged in advance of he was a substantial-profile CEO (SAP, and now ServiceNow) he labored three hourly wage jobs to buy a small deli aged just 16, making use of its good results to set himself by way of school. It’s a vintage rags to riches tale, and although we will not rehash his full career (a memoir: “Winner’s Desire: From Corner Shop to Corner Office” does that properly) the ambition reveals no indication of easing.

It was on trademark screen all through ServiceNow’s earnings this thirty day period, when he told traders that he’s focussed on building the enterprise

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