CTTA urges tea board to solve cloud server issues in e-auction

Upcountry and other domestic buyers as also exporters apart from the producers who work by way of the auctions of the Coonoor Tea Trade Association (CTTA) are anxious that the regular and prolonged several hours of disruption in the e-auction is hitting the smooth perform of the trade.

“Ever given that the Tea Board migrated to cloud server pretty much a yr ago, we have been dealing with disruption in the e-auction. On many days, the disruption was for quick time period like 10 minutes but there were being complaints from buyers that some of their bids were being not getting duly registered thereby defeating the inherent importance of the e-auction,” CTTA Chairman L Vairavan advised BusinessLine.

“At the previous auciton, the difficulty was acute as there was stoppage for around two several hours. This dampened the spirit of the buyers some of whom left the auction not able to sit and wait for prolonged. We had to reschedule the auction course of action but the price ranges dipped in the absence of aggressive bids and in spite of that, substantial volumes remained unsold,” he explained.

“Besides, there was connectivity outage for about five several hours on Saturday which influenced our write-up-auction functions like presenting the Shipping Get and generating payment,” he pointed out.

“Buyers are complaining that they have not bought payment for the teas by now transported and as a result are not able to make investments far more,” he mentioned. “The cloud server disruption is adding to the difficulty of lockdown and the concomitant transportation of teas to several places and port heads,” he explained.

“So, we have represented to the Tea Board to occur out with a long lasting alternative quickly to assistance the perform of the smooth trade,” Vairavan explained.

Upcountry and other domestic buyers as also exporters are purchasing teas truly worth around ₹20 crore every single week at CTTA auctions.